Network reliability assessment in a random environment

In this paper we consider networks that consist of components operating under a randomly changing common environment. Our work is motivated by power system networks that are subject to fluctuating weather conditions over time that affect the performance of the network. We develop a general setup for any network that is subject to such environment and present results for network reliability assessment under two repair scenarios. We also present Bayesian analysis of network failure data and illustrate how reliability predictions can be obtained for the network. © 2003 Wiley Periodicals, Inc. Naval Research Logistics 50: 574–591, 2003     

Call center arrival modeling: A Bayesian state‐space approach

In this article, we introduce three discrete time Bayesian state‐space models with Poisson measurements, each aiming to address different issues in call center arrival modeling. We present the properties of the models and develop their Bayesian inference. In so doing, we provide sequential updating and smoothing for call arrival rates and discuss how the models can be used for intra‐day, inter‐day, and inter‐week forecasts. We illustrate the implementation of the models by using actual arrival data from a US commercial bank's call center and provide forecasting comparisons. © 2011 Wiley Periodicals, Inc. Naval Research Logistics 58: 28–42, 2011     

Bayesian analysis of queues with impatient customers: Applications to call centers

Queuing models have been extensively used in the literature for obtaining performance measures and developing staffing policies. However, most of this work has been from a pure probabilistic point of view and has not addressed issues of statistical inference. In this article, we consider Bayesian queuing models with impatient customers with particular emphasis on call center operations and discuss further extensions. We develop the details of Bayesian inference for queues with abandonment such as the M/M/s + M model (Erlang‐A). In doing so, we discuss the estimation of operating characteristics and its implications on staffing. We illustrate the implementation of the Bayesian models using actual arrival, service, and abandonment data from call centers. © 2012 Wiley Periodicals, Inc. Naval Research Logistics, 2012     

Optimal stopping in software testing

In this paper we address the problem of how to decide when to terminate the testing/modification process and to release the software during the development phase. We present a Bayesian decision theoretic approach by formulating the optimal release problem as a sequential decision problem. By using a non‐Gaussian Kalman filter type model, proposed by Chen and Singpurwalla (1994), to track software reliability, we are able to obtain tractable expressions for inference and determine a one‐stage look ahead stopping rule under reasonable conditions and a class of loss functions. © 2002 Wiley Periodicals, Inc. Naval Research Logistics, 2003     

When are observed failures more informative than observed survivals?

A framework involving independent competing risks permits observing failures due to a specific cause and failures due to a competing cause, which constitute survival times from the cause of primary interest. Is observing more failures more informative than observing survivals? Intuitively, due to the definitiveness of failures, the answer seems to be the former. However, it has been shown before that this intuition holds when estimating the mean but not the failure rate of the exponential model with a gamma prior distribution for the failure rate. In this article, we address this question at a more general level. We show that for a certain class of distributions failures can be more informative than survivals for prediction of life length and vice versa for some others. We also show that for a large class of lifetime models, failure is less informative than survival for estimating the proportional hazards parameter with gamma, Jeffreys, and uniform priors. We further show that, for this class of lifetime models, on average, failure is more informative than survival for parameter estimation and for prediction. These results imply that the inferential purpose and properties of the lifetime distribution are germane for conducting life tests. © 2013 Wiley Periodicals, Inc. Naval Research Logistics, 2013     

Bayesian testing strategies for software with an operational profile

We consider a software reliability model where the failure rate of each fault depends on the specific operation performed. The software is tested in a given sequence of test cases for fixed durations of time to collect data on failure times. We present a Bayesian analysis of software failure data by treating the initial number of faults as a random variable. Our analysis relies on the Markov Chain Monte Carlo methods and is used for developing optimal testing strategies in an adaptive manner. Two different models involving individual and common faults are analyzed. We illustrate an implementation of our approach by using some simulated failure data. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48:747–763, 2001     

On the value of information in dynamic production/inventory problems under forecast evolution

In this article we explore how total system costs and inventory positions are affected when forecasts are incorporated explicitly in production/inventory systems. We assume that forecasts for demand of a certain item are available in each period, and they evolve from one period to the next in accordance with an additive evolution model. In order to analyze the effects of the forecasts on the production/inventory system we compare the optimal ordering policy and the expected costs of the model that keeps forecasts with that of a comparable standard inventory model. We show that under mild assumptions the former yields lower expected costs and inventory levels than the latter. © 1996 John Wiley & Sons, Inc.     

Augmented nested sampling for stochastic programs with recourse and endogenous uncertainty

We propose a novel simulation‐based approach for solving two‐stage stochastic programs with recourse and endogenous (decision dependent) uncertainty. The proposed augmented nested sampling approach recasts the stochastic optimization problem as a simulation problem by treating the decision variables as random. The optimal decision is obtained via the mode of the augmented probability model. We illustrate our methodology on a newsvendor problem with stock‐dependent uncertain demand both in single and multi‐item (news‐stand) cases. We provide performance comparisons with Markov chain Monte Carlo and traditional Monte Carlo simulation‐based optimization schemes. Finally, we conclude with directions for future research.